Is building my app really free?
For a custom app: yes. We pay for the design, development and setup. Applying is free, and so is your prototype if we select your business. Your monthly subscription starts the day your app is delivered. A custom app starts with a prepaid service credit at delivery (bonus included; the amount is in your quote). For DiCoop Dispatch, setup and data import are free, and so is your first month.
How is my price worked out?
For a custom app, we agree your band rates before delivery, based on what your app needs to do. A custom app starts with a prepaid service credit at delivery (bonus included; the amount is in your quote). For DiCoop Dispatch, your first month is free and billing starts from your second month. Either way, each month's band follows that month's activity and is billed after the month ends. Exact band rates are in your quote. We never take a cut of your revenue, and you see the math before you agree. Your band follows your business: it grows when you're busy and drops when you're not.
Are there extra fees?
No. There are no activity fees on top. Your subscription covers your app and all its included modules, and your band follows your activity: you see it in the app as the month goes, and you're billed for the band you reached after the month ends. Exact band rates are in your quote.
How does prepaid credit work?
Prepay any amount and we add bonus credit on top; the bigger the prepayment, the bigger the bonus. After each month ends, that month's band is deducted from your credit. Your credit never expires. When your credit runs out, you go back to paying month by month, or top up any time. Your paid credit and bonus credit are used up in proportion, so if you cancel, we refund the paid share of whatever balance is left. Bonus amounts are in your quote.
Why would you build it for free?
For a custom app: because it's an investment. We put our IT resources (developers, software and hosting) into businesses we're confident we can grow, and we earn our return through their subscription over time. That's why we review every application and select the businesses we build prototypes for.For a custom app: because it's an investment. We put our developers, software and hosting into businesses we're confident we can grow, and earn our return through their subscription over time.
How long does it take?
For a custom app: weeks, not months. Most of your app comes from modules we've already built and tested, so the work goes into fitting them to how you run things. For DiCoop Dispatch: we set it up for your shop in days.For a custom app: weeks, not months. Most of your app comes from modules we've already built and tested. For DiCoop Dispatch: we set it up for your shop in days.
Do I own the software?
You subscribe to your app, and we keep it running, secure and up to date. The code library behind it stays with us, which is how we skip the upfront bill and keep improving it. Your data is always yours, and you can export it any time.You subscribe to your app, and we keep it running and up to date. The code library stays with us. Your data is always yours, and you can export it any time.
Can I cancel?
Yes. Month by month, cancel any time. With prepaid credit, we refund the paid share of your unused balance. Either way, you can take all your data with you.
What if my business changes?
That's the point of a subscription. New modules can be added to the same app as you need them; we quote each one before we add it.
Do you charge for each person on my team?
No. There are no per-user fees: adding a new hire or a second location doesn't add seat charges. Your monthly activity sets your band.